Products & Equipment
Pits & Quarries
Terex Washing Systems introduces 4Site
By Andrew Macklin
January 7, 2016 – Terex Washing Systems has introduced a new project management service called ‘4Site’, offered to specifically aid customers and distributors with the installation of TWS equipment.
The 4Site comprehensive management service provides enhanced reliable and efficient levels of support every step of the TWS installation. Each of the project management packages includes four key steps and is supported by TWS at an international level through regional partners from its headquarters in Northern Ireland.
The Complete Project Management Service
The service is led by Garry Stewart, Project Manager at TWS, who has 20 years of experience in the industry. 4Site is responding to business growth and increased customer demand and will aim to serve key markets globally.
Commenting on the new project management service, Garry Stewart, TWS project Manager, stated “We believe that rapid response, qualified and effective support is crucial in meeting end-users needs, letting distributors deliver on their promises as well as developing long term customer relationships, which is exactly what 4Site will offer.”
The Right Package to Deliver
TWS offers three tailored service management packages, silver, gold and platinum, with a common theme centered on effective and efficient communication throughout the process. The silver package is complementary with all TWS machines and ensures simplification of the installation and commissioning of TWS washplants globally.
The 4Site gold package provides an experienced TWS Site Engineer who will work closely with the distributors/customer’s team to assist and/or supervise the complete installation of TWS plant. In addition this package offers on site plant commissioning and training relative to the TWS equipment being installed.
The Platinum package consists of a complete turnkey service delivered by the TWS team to include total planning and management of all aspects associated with the entire installation and commissioning of the TWS supplied plant and this is undertaken by a dedicated team of TWS engineers.
To find out more about the 4Site project management service or to discuss your specific washing requirements, contact us at TWS.Sales@terex.com or visit our dedicated website which provides an overview of the full product offering at www.terex.com/washing