May 13, 2014, Dungannon, Northern Ireland – Terex
Washing Systems announced the launch of a dedicated Centre of Excellence (COE)
in Louisville, Kentucky. To facilitate the company’s growth in the North American
market, and ensure a full and dedicated line of support for the TWS distributor
network and customers, TWS will now support all machines sales, part sales and
service directly from their facility in Louisville, Kentucky.
May 13, 2014, Dungannon, Northern Ireland – Terex
Washing Systems announced the launch of a dedicated Centre of Excellence (COE)
in Louisville, Kentucky. To facilitate the company’s growth in the North American
market, and ensure a full and dedicated line of support for the TWS distributor
network and customers, TWS will now support all machines sales, part sales and
service directly from their facility in Louisville, Kentucky.
TWS Director, Sean Loughran commented, “With the levels of
growth we are witnessing across America both in the aggregates and recycling
segments, establishing a dedicated location in North America to stock machines
and parts and to manage our sales and service activity in this region was
critical to ensure we continue to provide optimum service and support for our
distribution network and end-users. With this facility now fully operational we
can react quickly to market demands with on-site stock of TWS most popular
machines. In addition, we have a dedicated parts warehouse stocking hundreds of
parts to ensure minimal downtime and ultimately ensure our customers operate at
maximum productivity. TWS have a team of aftersales technicians available to
support our customers and distributors in all areas including applications;
service and commissioning to ensure TWS continue to be the number one supplier
of choice for all washing equipment in North America. ”
TWS has a large distributor network in North America, with
23 independent dealers covering Canada, the United States, Mexico, The
Caribbean and all of Central America.
Within the distributor network, TWS has over 100 salesmen
serving customers across the continent from Alaska to Panama and Newfoundland
to Hawaii. Distributor team members have extensive knowledge, expertise and
service capabilities in washing solutions, which is supported by the TWS
dedicated engineering and aftersales technicians.
The North American washing market, for TWS, concentrates on
serving the sand and gravel and mining industry. TWS provides a product portfolio
of washing equipment that includes the company’s latest modular washplants,
sand wash and fines recovery plants, log washers, hoppers, feeders, conveyors,
dewatering screens, static screens, mobile, static and modular rinsers, as well
as speciality washing equipment and
water management systems.
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