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Mack Trucks to open electric vehicle training hub


April 20, 2021
By Rock to Road

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Mack Trucks trainingIn an effort to support customers in the western U.S. and Canada, as well as Mack’s battery-electric vehicle (BEV) training efforts for the Mack LR Electric, Mack Trucks announced that it is leasing space for a state-of-the-art training facility in Hayward, California. Photo: Mack Trucks

Mack Trucks is leasing space for a new training facility in Hayward, Calif., in an effort to support customers in the western U.S. and Canada, as well as Mack’s battery-electric vehicle (BEV) training efforts for the Mack LR Electric.

“Mack’s new Hayward training facility will serve as the flagship location for our LR Electric training, and will greatly improve the convenience for our dealers and customers in the Western U.S. and Canada,” said Jonathan Randall, Mack Trucks senior vice-president of North American sales and commercial operations. “We look forward to offering in-depth education about the LR Electric, as well as continuing our diesel technician and other training courses.”

The Mack Trucks Academy will teach comprehensive electromobility courses for dealer personnel, Mack employees, owner-operators and fleet customers, and will also offer training for diesel technicians, sales and aftermarket personnel. Mack will initiate training at the Hayward facility June 1.

“We will have the same setup as dealers, so trainees are utilizing the same safety equipment, electrical repair tooling and electric chargers as they would be at their dealer location,” said Scott Behe, senior manager of training support for the Mack Trucks Academy. “Mack works to make the training process efficient and effective, offering multiple courses at different times to meet the most demand while also simulating a real-world work environment.”

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During the first week of June, classes will be focused on BEV safety training. Coursework after that week is still being finalized but will include more sessions about BEV operation and repair. Other courses include diesel training such as engine overhaul, transmission design and function, and parts sales and warranty fundamentals.

Mack Trucks Academy

Located at 28702 Hall Road, Hayward, the Mack Trucks Academy offers courses 50 weeks of the year in its existing locations and will gradually build toward that in the 9,600 square-foot space leased by Mack and will feature the same training tools as found at the more than 425 Mack dealer locations throughout North America.