March 3, 2014, Las Vegas, Nev. – CONEXPO-CON/AGG may not
officially begin until Tuesday morning, but John Deere was already making
headlines Monday night.
March 3, 2014, Las Vegas, Nev. – CONEXPO-CON/AGG may not
officially begin until Tuesday morning, but John Deere was already making
headlines Monday night.
At the first official media event at this year’s CONEXPO,
John Deere unveiled its newest innovations that are being presented at the
show. Members of the senior management discussed the work that has led to the
customer-first focus that is driving the company’s newest products.
That focus has led to previously released innovations like
the 644K hybrid wheel loader, a machine that has been well received by both the
Canadian and U.S. markets. At CONEXPO, there is also a strong emphasis on Tier
4 Final machinery that has been introduced in North America, including the G
Series Graders and the 624K wheel loader. Both of those machines were designed
through extensive customer involvement, a process that John Deere has coined as
Building. Together.
But the biggest announcement by Deere involves the complete
integration of the JDLink system. That system will now have the capability of
reporting part issues directly to the connected dealer/technician, who can
diagnose and provide a solution before the problem becomes serious, and
minimize downtime during the repair. As John Deere calls it: Ultimate Uptime.
This newest system from Deere is being offered as a standard
feature, on all new machines being produced, for three years. The full package
includes the exclusive John Deere technology, individual customization for
contractors, maintenance tracking and machine health prognostics.
According to John Deere’s director of customer and product
support Mark Germian: “Ultimate Uptime
is our response to what customers asked for most.”
Photo: Deere Co. Chairman and CEO Sam Allen addresses the
audience at the John Deere media conference.
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